Policy

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NCRCP 22753
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Policy

1. Purpose

This policy outlines the lending procedures and standards for KS85 Cash Loans. Its objective is to provide financial services to clients in a manner that is responsible, transparent, and ethical.


2. Eligibility Criteria

Applicants seeking a loan from KS85 Cash Loans must meet the following requirements:
Be at least 18 years of age.
Provide a valid form of identification, such as a national ID, passport, or driver’s license.
Submit proof of income or employment.
Consent to a credit and risk assessment.

3. Loan Terms

Loan amounts range from R500.00 to R3000.00.
Month-end instant loans must be repaid by the end of the month, based on the client’s specified payday.
Interest rates are fixed throughout the loan period.

4. Admin & Interest Rate Fees

Initiation Fee: 15%
Service Fee: R2 per day
Collection Fee: 12.5%
Default Fee: 12.5%
Interest Rate: 3%





5. Application Process

To apply for a loan, clients should follow these steps:
1. Complete the loan application form online or in person.
2. Submit all necessary documents.
3. Approval is typically expected within 24 hours.
4. Ensure the loan agreement and company policy are signed correctly and verify the DebiCheck mandate before the loan is issued.

6. Repayment Policy

All repayments must follow the schedule set in the loan agreement. Clients must strictly adhere to these dates to settle their obligations punctually






7.Collection Method

Loan repayments are processed through the DebiCheck system, which aligns with payment protocols in South Africa. DebiCheck automatically deducts instalments from the client’s chosen bank account, following the terms outlined in the loan agreement and verified by the client’s DebiCheck mandate





8. Bank account change notification

The borrower shall not change, close, or otherwise alter the designated bank account used for loan repayments until the loan agreement has been fully settled, unless prior written notice is provided to the lender of any intended change to their repayment bank account within fourteen days (14) days of such change. Upon receipt of notification, the lender will issue a new debit order mandate for authentication. failure to comply with this clause shall constitute a breach of the loan agreement.

9. Early Repayment

Clients may pay off their loans early at any time, with no penalties or extra fees for doing so.










10. Late Payment Penalties

In the event of a missed payment, a fee will be applied to your outstanding balance. This fee is calculated based on the applicable fees and interest rate associated with the unpaid amount.









11. Default and Recovery

An account is in default if payment is not received by the due date. The recovery process includes:
1. Sending the client an official payment reminder.
2. Providing opportunities to renegotiate repayment terms if needed.
3. If unresolved, beginning legal recovery actions, which may involve:
4. Seizing movable assets.
5. Reporting the default to credit bureaus.
• Securing a garnishment order to withhold wages until the debt obligation is satisfied in full.

12. Privacy & Confidentiality

Client information in South Africa is protected under POPIA regulations.
We use client data only for handling loan processes and maintaining internal records.
The client's information will only be shared with third parties if written consent has been provided.






13. Code of Conduct

KS85 Cash Loans treats every client fairly and with respect.
Discrimination on the grounds of race, gender, religion, or background does not occur.
Staff receive training to uphold high ethical lending standards.

14. Complaints & Disputes

Clients can send complaints by email to disputes@ks85cashloans.co.za.
We will confirm receipt of complaints within 48 hours.
Disputes may be resolved by means of mediation or by undergoing a formal review procedure.

15. Privacy & Confidentiality

15. Policy Review This policy undergoes annual review. Clients will receive update notifications via email, and any changes will be available on the company website at www.ks85cashloans.co.za